Policy and Terms – Web Site

Terms and Conditions

This web site is provided and owned by The Eventide Homes. The content of these policies and terms apply equally to all content within the public and member pages. Please take the time to read these terms and conditions. Should you have any questions or concerns preventing your use of our web site you can contact us 


Privacy and Confidentiality


This web site makes only limited use of cookies and we limit the use of such cookies to those that are essential to make the site work and those that help us understand how to improve the site for future use. These cookies cannot identify you personally and no personal data is stored or used to gather personal information. When you wish to contact us from our web site using the contact page, the information collected is limited to your name, email address and the message you wish to send us. We receive and only store this information (email) for the purpose of our reply to you. 



General Privacy Statement 


The Eventide Homes typically collects and uses personal data in connection with supporting older people in need of assistance in the provision of a home.  The charity collects personal data mainly by asking applicants for accommodation to complete paper forms and/or asking residents to give staff information verbally. We do not use any of the personal data it collects in ways that have unjustified adverse effects on the individuals concerned
be transparent about how it intends to use the data and give individuals appropriate privacy notices when collecting their personal data
handle people’s personal data only in ways they would reasonably expect or not do anything unlawful with the data.

From time to time the Charity may pass your personal data (including sensitive personal data where appropriate) to third parties, including local authorities or other public authorities, health professionals and the Charity’s professional advisers, who will process the data:

to enable the relevant authorities to monitor the Charity’s performance;
to compile statistical information (normally used on an anonymous basis);
to secure funding for the Charity (and where relevant, on behalf of individual residents);
to safeguard residents’ welfare and provide appropriate pastoral (and where relevant, medical  and dental) care for residents;
where specifically requested by residents and/or their next of kin;
to obtain appropriate professional advice and insurance for the Charity;
where a reference or other information about an employee is requested by another employer to whom they have applied;
where otherwise required by law; and
otherwise where reasonably necessary for the operation of the Charity such as processing the annual concessionary TV Licence.


Intellectual Property

This web site and all its contents remain the intellectual property of the Eventide Homes who assert their right to worldwide copyright unless specifically agreed otherwise and in writing.    You are not permitted to download, redistribute or extract any information from this web site for commercial benefit in whole or in part, other than for its intended use, unless specifically agreed otherwise and in writing.

Where the permitted use of copyright materials has been incorporated into this web site, its use is as the owner of the material intended and no infringement or detriment to the owner of that copyright has been exercised. The copyright remains with the originating owner and no permission is given or can be assumed, to produce further copies by whatever means. All original rights remain protected.

Additional terms

We endeavour to make our web site available 24/7 and we also endeavour to ensure that our web site remains free of viruses or technical defects. However we will not be liable if for any reason this should not be the case.

All content is provided for information purposes and we continue to make every endeavour to ensure that accuracy is maintained. However due to the nature of the internet and ever changing sources of information, there may be circumstances in which errors and omissions occur. We will not be liable where actions have been taken that have relied on the information provided and loss or damages have arisen in any form, either directly or indirectly and where the accuracy of that information has not been checked directly with The Eventide Homes prior to its being relied on.

We reserve the right to amend, change or otherwise modify the content of the web site at its sole discretion and without prior notice.

We  have established this site in the England. English Law governs its use at all times and in all events. In the unlikely event of a dispute or even more unlikely event of failing to reach a mutual agreement in solving a dispute, all relevant parties agree to irrevocably submit to the exclusive jurisdiction of the English Courts